We're here to support you with funding and the NDIS

We understand that healthcare can be expensive and your funding options can be complex. With multiple government bodies (state and federal), health insurers, insurance agencies and the NDIS all potentially involved, our team are highly experienced in navigating these processes for you.

National Disability Insurance Scheme (NDIS)
oapl is a registered NDIS provider across VIC, NSW, QLD, WA and TAS with an extensive team of fully qualified Orthotic and Prosthetic specialists. We can help you navigate the NDIS process seamlessly and assist you with the best orthotic and prosthetic services and supports.

 

We also have significant experience working with state and federal insurance bodies including:

  • WorkCover and Workers Compensation
  • Motor Insurance Accident Commissions (i.e TAC)
  • State Funding Schemes (i.e QALS, SWEP, EnableNSW, VALP, WALSA)
  • Department of Veteran Affairs (DVA)
  • Medicare

What are the funding services?

Help from NDIS

Whether your NDIS funding is Self Managed, Plan Managed or NDIA Managed, we pride ourselves on working with you to achieve your goals, maximise your independence and help you live the life you wish to live. The NDIS can support you with a wide range of musculoskeletal supports and prosthetic devices.

 

The NDIS is for those who are:

 

  • Under 65 years of age (at time of admission to the NDIS)
  • Have a permanent disability
  • Require support for the rest of their lives

 

3 ways to manage your NDIS Funding:

 

The National Disability Insurance Agency (NDIA) provides you with funding so you can purchase supports that will best help you meet your plan goals. You will be able to navigate the portal for payment and pay your provider directly for reviews, consumables and services provided.

The NDIA pays your Plan Management Agency (third party), who will pay your providers (like us) for you. You get to choose a Plan Management Agency to manage your funds.

The NDIA pays your providers on your behalf. If funds are available in your plan, your provider can submit service bookings and requests for the funds required for all services, consumables and Assistive Technology (AT) devices directly through the NDIS portal. As the payment can be accessed immediately, this speeds up the provision to you.

Registering for the NDIS

Not already supported by the NDIS? Follow the steps below to begin your process to access NDIS assistance…

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Step 1 - Fill in registration

Contact the NDIS and request the applicable NDIS Registration Forms. You can visit their website (www.ndis.gov.au) or contact them on 1800 800 110.

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Step 2 - Submit via NDIS

Once completed, submit to the NDIS via their website at www.ndis.gov.au

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Step 3 - Gather documentation

Once you’re accepted onto the NDIS, you will need to begin the process of gathering supporting documentation from your medical specialists, to help build your forthcoming funding as part of your plan.

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Step 4 - Book with oapl

Make an appointment with one of our friendly and experienced orthotists or prosthetists to discuss your requirements.

Step 5 - Want more info?

Our registration ensures we fully comply with the NDIS Quality and Safeguards Commission Standards. For full details about our compliance and NDIS policies, please email our friendly Customer Service team at info@oapl.com.au.

WorkCover

Have you been involved in a workplace accident? If so, you may be eligible for funding through WorkCover

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Step 1. Referral

Simply ask your physician to submit a referral to oapl detailing the nature of your injury or disability, and the services requested. Please include your WorkCover claim number.

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Step 2. Assessment

Book an appointment with an oapl Prosthetist or Orthotist and we will assess your assistive technology needs.

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Step 3. Quote & Approval

Your oapl clinician will write and submit a report and funding request to your relevant worker’s compensation body. They will then contact you directly regarding your funding approval.

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Step 4. Begin Service Provision

Book an appointment with oapl for casting, manufacture, and provision of your Prosthesis or Orthosis.

Step 5. Maintenance

You can attend oapl as required for review and maintenance of existing assistive technology. Depending on the nature of your request, a new quote or approval may be required. Your clinician will assist you on a case-by-case basis.

TAC

Have you been involved in a road accident? If so, you may be eligible for funding through TAC or other road accident commissions.

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Step 1. Referral

Simply ask your physician to submit a referral to oapl detailing the nature of your injury or disability, and the services requested. Please include your TAC claim number.

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Step 2. Assessment

Book an appointment with an oapl Prosthetist or Orthotist and we will assess your assistive technology needs.

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Step 3. Quote & Approval

Your oapl clinician will write and submit a report and funding request to your relevant transport accident commission. They will then contact you directly regarding your funding approval.

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Step 4. Begin Service Provision

Book an appointment with oapl for casting, manufacture, and provision of your Prosthesis or Orthosis.

Step 5. Maintenance

You can attend oapl as required for review and maintenance of existing assistive technology. Depending on the nature of your request, a new quote or approval may be required. Your clinician will assist you on a case-by-case basis.

Frequently asked NDIS / Funding questions

NDIS & Funding

Absolutely! We are highly experienced in assisting our NDIS clients to better understand your plans and funding. Our aim is to always support you in achieving your individual goals by providing the most suitable orthotic or prosthetic equipment. Just ask us how we can help!

Yes, we most definitely can. We can arrange an appointment with one of our clinicians who can make an assessment. We can then provide a recommendation report for the NDIS to include Assistive Technology for your individual support needs in your next NDIS plan or forthcoming Plan Review.

We appreciate that an NDIS plan is a personal document, however by attaching a copy of your NDIS plan (Plan dates, goals and all 3 Budget Support areas; especially the Capital (Assistive Technology) Budget, we can provide the most suitable supports and ensure that we are working within the funding available.

A Service Agreement is between you, as the client and oapl, as the provider, which details the supports (Assistive Technology equipment and devices) and service which we will provide using your NDIS Plan and Funding.

 

It also outlines areas including the oapl Cancellation Policy for appointments and services, how we charge for any travel related service outside of our clinic locations and how to provide any feedback or complaints about our service, either directly or to the NDIA.

 

(For further information on a Participant’s rights & responsibilities under the NDIS, please refer to our Policies section)

We will typically provide you with a Service Agreement and ask you to sign it following an initial appointment. By signing the Service Agreement, you are agreeing to the conditions of our service as set out in the Agreement. Always feel free to ask at any stage for your clinician to further clarify any part of this Service Agreement.

No, Orthotics are not currently a service subsidised by the Medicare Subsidy Scheme. However, Orthotic services are recognised as an essential health service and there are a number of other government subsidy schemes available to assist you in financing necessary orthotic care. Your Orthotist can discuss these options with you at your initial appointment.

This will be dependent on the level of private health insurance you currently hold. You are best to speak with your health insurer directly to ascertain this information.

 

We can also provide you with a quote after your initial assessment so you can discuss the specifics with your insurance provider.

Navigating the NDIS has been quite effortless given oapl's experience in handling patients with complex NDIS needs. The oapl team have been exceptional advocates, carers and friends.

Kiefer

Flemington

Zoe has listened to my requirements as we navigate the NDIS process to develop a solution. I would recommend Zoe not just for her professionalism but also for her calm, caring manner.

Mark

Mansfield

We simply couldn't do all of this without Erin's invaluable support in coordinating with OTs and NDIS. I couldn't recommend them more, they have become an integral part of my daughter's journey in using prosthetic arms.

Valerie

Alexandria

My current prosthesis is out of this world! Undoubtedly the best I've had in forty years... If you're seeking expertise, understanding, professional advice, cutting edge technology and seamless collaboration with the NDIS, I recommend you look no further.

Andrew

Shenton Park